Digital Payment Systems and Their Influence on Consumer Behaviour and Economic Activity

Authors

  • Dr. Shalini Arora, Dr. Priyanka Kumari

Keywords:

Digital Payment Systems, Consumer Behaviour, Economic Activity, Financial Inclusion, UPI, Mobile Payments, Digital Economy

Abstract

Digital payment systems have transformed the global financial landscape by enabling faster, safer, and more convenient financial transactions. The rapid adoption of digital payment methods such as mobile wallets, internet banking, contactless payments, and Unified Payments Interface (UPI) has significantly influenced consumer behaviour and economic activity. Consumers increasingly prefer digital transactions due to their convenience, accessibility, security, and efficiency. At the same time, digital payment systems contribute to economic development by promoting financial inclusion, reducing cash dependency, improving transaction transparency, and supporting business growth. The COVID-19 pandemic further accelerated the adoption of digital payments across both developed and developing economies. This study examines the role of digital payment systems in shaping consumer purchasing decisions and influencing economic activity through a review of recent literature and secondary data. The findings suggest that digital payment systems positively impact consumer spending patterns, enhance financial accessibility, and contribute to broader economic growth. However, challenges related to cybersecurity, digital literacy, and privacy concerns continue to affect their widespread adoption.

References

Ali, M., Rahman, M., & Karim, R. (2019). Consumer attitudes toward electronic payment systems. International Journal of Economics and Financial Issues, 9(6), 150–158.

Bhardwaj, R., & Singh, P. (2024). Digital payment adoption and business performance in emerging economies. Journal of Digital Economy Studies, 12(2), 112–128.

Chen, L., Huang, Y., & Xu, Q. (2020). The role of digital payments in economic growth and financial inclusion. Finance Research Letters, 35, 101–112.

Demirgüç-Kunt, A., Klapper, L., Singer, D., Ansar, S., & Hess, J. (2022). The Global Findex Database 2021: Financial inclusion, digital payments, and resilience in the age of COVID-19. World Bank.

Gupta, R., & Tiwari, S. (2018). Digital payments and changing consumer preferences in India. Asian Journal of Management Research, 8(4), 215–228.

Kaur, R., & Arora, S. (2022). Impact of COVID-19 on digital payment adoption and consumer behaviour. International Journal of Financial Studies, 10(4), 1–15.

Kumar, S., & Gupta, N. (2023). Digital financial services and consumer adoption behaviour. Journal of Financial Innovation, 8(1), 45–61.

Mishra, A., & Kapoor, V. (2024). Digital payment systems and the growth of e-commerce in India. International Journal of Electronic Commerce Studies, 16(1), 77–95.

Patel, H., & Sharma, K. (2022). Consumer spending behaviour in digital payment environments. Journal of Consumer Research and Marketing, 14(2), 98–114.

Rathore, P., & Jain, S. (2021). Evolution of digital payment systems and financial technology adoption. International Journal of Banking and Finance, 9(3), 55–70.

Saxena, M., & Bansal, R. (2020). Government initiatives and digital payment adoption in India. Indian Journal of Public Policy, 7(2), 88–103.

Sharma, A., & Gupta, V. (2023). Security perceptions and consumer trust in digital payment systems. Journal of Financial Technology and Innovation, 11(1), 23–39.

Singh, D., & Chandra, R. (2023). Digital literacy and financial inclusion in developing economies. Journal of Development Finance, 15(4), 201–218.

Verma, P., & Mehta, S. (2021). Determinants of consumer adoption of mobile payment systems. International Journal of Consumer Studies, 45(5), 1021–1035.

World Bank. (2022). Digital financial services and economic development: Global trends and opportunities. World Bank Publications.

Zhang, Y., Liu, X., & Wang, H. (2021). Mobile payment adoption and consumer purchase behaviour: Evidence from emerging markets. Electronic Commerce Research, 21(3), 547–566.

Downloads

How to Cite

Dr. Shalini Arora, Dr. Priyanka Kumari. (2026). Digital Payment Systems and Their Influence on Consumer Behaviour and Economic Activity. International Journal of Research & Technology, 14(1), 920–933. Retrieved from https://ijrt.org/j/article/view/1446

Similar Articles

<< < 38 39 40 41 42 43 44 45 46 47 > >> 

You may also start an advanced similarity search for this article.