What impact AI had on the way businesses operate compared to before its use?

Authors

  • Shaunav Punjabi

Keywords:

Artificial Intelligence, Business Operations, Data Analytics, Customer Service, Productivity, Automation

Abstract

Artificial Intelligence (AI) has transformed the way businesses operate across industries. Before AI, companies relied heavily on manual processes, human decision-making, and traditional data analysis methods. Today, AI enables automation, predictive analytics, and improved customer engagement, resulting in greater efficiency and productivity. This study examines the differences between business operations before and after the adoption of AI. The findings indicate that AI has significantly improved decision-making, reduced operational costs, enhanced customer service, and increased overall business performance. The research highlights AI’s growing importance in modern business environments.

References

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Kaplan, A., & Haenlein, M. Siri, Siri, in My Hand: Who’s the Fairest in the Land?

Bughin, J. et al. Notes from the AI Frontier.

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How to Cite

Shaunav Punjabi. (2026). What impact AI had on the way businesses operate compared to before its use?. International Journal of Research & Technology, 14(2), 1124–1126. Retrieved from https://ijrt.org/j/article/view/1406

Issue

Section

Original Research Articles

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