AI and Human Resource Management: Challenges and Opportunities
DOI:
https://doi.org/10.64882/ijrt.v14.iS2.1169Keywords:
Artificial Intelligence, Human Resource Management, Digital Transformation, AI Adoption, Algorithmic Bias, Employee Experience, Strategic HRM, HRM ChallengesAbstract
This paper is an integrative literature review that assesses the potential consequence of applying Artificial Intelligence to Human Resource Management particularly considering its advantages and drawbacks. Based on an analysis of 67 open access scientific articles that are indexed in Scopus database, the study identifies major AI applications for HRM such as recruitment training performance appraisal and talent management. The results indicate key benefits as increased decision making, enhanced operational efficiency, personalized HR and more competitive organizations. Yet there are downsides too bias in algorithm the opacity of data-driven processes suspicion of being driven by technocrats not workers, and the dehumanizing effects on workplace relationships. Organizational context, technology maturity and ethical governance determine the AI efficacy in HRM perspectives. The paper argues that the successful implementation of AI in HRM calls for a strategic EIRP orientation towards technology as well as an emphasis on fairness, transparency and people-management (Altman et al., 2019)
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