How Has AI Impacted Businesses All Over the World

Authors

  • Devansh Sharma

Keywords:

Artificial Intelligence, Business Transformation, Automation, Customer Experience, Digital Innovation

Abstract

Artificial Intelligence (AI) has transformed businesses across the globe, driving innovation, efficiency, and competitive advantage. Organizations are leveraging AI to automate routine operations, optimize decision-making, and deliver personalized customer experiences. From predictive analytics in retail to intelligent chatbots in customer service, AI empowers companies to reduce costs and increase productivity. Moreover, industries such as healthcare, finance, logistics, and manufacturing have adopted AI-driven solutions to enhance accuracy, streamline supply chains, and mitigate risks. The impact of AI is also visible in workforce management, where data-driven insights guide recruitment, performance evaluation, and employee engagement strategies. However, this technological shift has raised challenges, including ethical concerns, workforce displacement, and data privacy issues. Businesses must therefore adopt responsible AI practices to balance innovation with accountability. Globally, AI adoption has accelerated digital transformation, enabling enterprises to adapt quickly to changing market conditions. Small and medium-sized enterprises (SMEs) benefit from AI tools that democratize access to advanced analytics and automation. By integrating AI into their core strategies, businesses are not only improving efficiency but also reshaping customer expectations and redefining competitive landscapes. In conclusion, AI is no longer a futuristic concept but a practical driver of sustainable growth for organizations worldwide.

References

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Makridakis, S. (2017). The forthcoming Artificial Intelligence (AI) revolution: Its impact on society and firms. Futures, 90, 46-60.

Bharati, S. (2020). How artificial intelligence impacts businesses in the period of pandemics. Journal of the International Academy for Case Studies, 26(5), 1-2.

Castillo, M. J., & Taherdoost, H. (2023). The impact of AI technologies on e-business. Encyclopedia, 3(1), 107-121.

Kaplan, A., & Haenlein, M. (2020). Rulers of the world, unite! The challenges and opportunities of artificial intelligence. Business horizons, 63(1), 37-50.

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How to Cite

Devansh Sharma. (2025). How Has AI Impacted Businesses All Over the World. International Journal of Research & Technology, 13(3), 29–33. Retrieved from https://ijrt.org/j/article/view/322

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